Fingrid Datahub Oy has selected Nextcon Finland Oy to support its new customer service system tender. The aim of the project is to produce the customer service system requirements specifications and clarify the requirements for the upcoming tender.

Minna Arffman, Service Manager of Customer and Data Exchange Services at Fingrid Datahub Oy, explains the choice of Nextcon and the importance of a reliable partner for a successful project as follows:

“We chose Nextcon Finland as our partner because they had a proven track record in digitalising customer service in the energy sector. We strongly believe that working with a reliable partner we will achieve our goals and be able to serve our customers in the best possible way.”

Fingrid Datahub Oy is a wholly owned subsidiary of Fingrid Oyj, established to manage the operational activities related to the datahub. The main tasks of the subsidiary are to provide and develop a centralised electricity market data exchange service and related services for electricity market participants and to manage the registered data required by the electricity market.

Nextcon Finland is a specialist IT organisation that provides experienced consultants for challenging IT projects. The company supports its clients in the implementation of IT solutions and digital transformation. Nextcon’s specific competencies include project management, quality assurance and testing, technical consulting and management IT consulting.